Warranty

Warranty case review

Products supplied with a warranty are subject to the manufacturer or supplier terms shown with the product or its documents.

Information needed

Keep your order number or invoice and product details. We may request photos or additional information to understand the case.

Review scope

Manufacturing defects are reviewed separately from wear or damage caused by use, care, or unsuitable storage, according to the relevant product terms.

Service route

After reviewing the case, we explain the appropriate next step, such as inspection, repair, or replacement, and any related arrangements.